Before the pandemic hit

  • Spent my 23rd birthday with my closest friends in SF
  • Squeezed in a New Orleans trip right before the nationwide COVID shutdown
  • Right around the time the pandemic hit, I joined my new team at Adobe (have yet to meet my manager…


The focus of this initial stage is to interview users on their experiences and attitudes with Venmo. After conversing with some peers about their interactions with Venmo, I created a survey to gather more user data surrounding the reservations, concerns, difficulties, and problems users have surrounding Venmo. I created survey…

Cathy Liu

Experience Designer @Adobe

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